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Thursday 07-Oct-2010 Amadeus and Cathay Pacific sign new extensive content agreement for travel agents

The new agreement offers Amadeus subscribers in Asia access to the same level of fares, availability and functionality and under the same conditions as any other travel agent content channel.

By  Traveltechie Bureau | Mumbai

Amadeus has signed an extensive long-term content agreement with Cathay Pacific Group, which offers Amadeus agents access to a comprehensive range of Cathay Pacific and Dragonair fares, schedules and availability.

The new agreement offers Amadeus subscribers in Asia access to the same level of fares, availability and functionality and under the same conditions as any other travel agent content channel. Outside Asia, Cathay Pacific and Dragonair have increased their content guarantee to Amadeus to include all fares, availability and functionality , under the same conditions as the airlines distribute through its own website, call centre and other travel agency content access channels.

Clarence Tai, General Manager Sales & Distribution, Cathay Pacific said, "Travel agencies remain a key sales channel for Cathay Pacific. It is critical that our travel agency partners have access to a broad range of fare products of Cathay Pacific and Dragonair. Amadeus is an important distribution channel for us, enabling true global coverage. We are pleased to announce this new agreement as we enhance our distribution relationship with Amadeus."

David Doctor, Director, Airline & Travel Agency, Amadeus said, "Amadeus has a long-term relationship with Cathay Pacific as both a provider of Airline IT solutions and as a distribution partner, ensuring Cathay Pacific fares are available for our extensive global network of travel agencies. We are committed to securing long-term partnerships with leading airlines in order to ensure our subscribers have access to the most comprehensive range of flight options and are delighted to announce this multi-year agreement with Cathay Pacific."

According to the company release, in addition to distributing Cathay Pacific's content to more than 90,000 travel agency points of sale worldwide, Amadeus provides the e-Commerce technology that powers the cathaypacific.com website, enabling the airline's customers to shop, book and manage their travel online. Cathay Pacific and Dragonair are also in the process of implementing the Amadeus Alt Customer Management System, which will manage reservations, inventory and departure control from late 2011.

"Amadeus technology plays a critical role in distributing Cathay Pacific's product both directly to consumers online and via our travel agency users around the world. This new agreement ensures that the widest possible range of fares and flights are made available via the Amadeus GDS channel," added Doctor.