Making use of the opportunity provided by India's expanding airport infrastructure, Star Alliance has established a series of joint passenger amenities and related infrastructure at the newly developed Terminal 3 at New Delhi's Indira Gandhi International Airport (IGIA).

As per the company release, check-in counters for all member carriers are co-located in rows E, F, G, H, J and K. In addition, Austrian Airlines, Continental Airlines, Lufthansa and SWISS share a joint ticket desk which is accessible from both inside and outside the terminal, allowing easier access for passengers needing ticketing assistance. Overall, the co-located Star Alliance area will offer unprecedented customer experience in conjunction with New Delhi's new terminal. Future Star Alliance member carrier Air India is also located in the same area, so as to provide seamless service to customers upon their joining.

Recognising Star Alliance's presence at Terminal 3, developer Delhi International Airport (P) Limited, has also enabled individual member carrier operational back-offices to be positioned in a common area, directly overlooking the check-in area for greater synergies