TripAdvisor.com customer email database stolen by hacker

Personal details information of as many as 20 million travellers at risk

Travel News
Travel News

TripAdvisor.com which is one of the leading website for Travel Reviews was hacked into & the email database of its userbase were stolen over the last weekend.

In an email purporting to be from its chief executive officer Steve Kaufer sent to customers, the site that bills itself as "Most Trusted" said the list was stolen last weekend and that it has since closed the source of the vulnerability. But it did not say what the vulnerability was or what it did to ensure it didn't again leak its customers' personal information. Law enforcement agencies were alerted, TripAdvisor said.

TripAdvisor was asked to comment how many members were affected and of those how many were in Australia but a response was not available at time of publishing.

Kaufer said in his email "only a portion" of its member list was stolen but declined to say what percentage of users were compromised. TripAdvisor's website said it had 20 million members, received 40 million unique visitors a month and operated in 27 countries.

"The reason we are going directly to you with this news is that we think it's the right thing to do," Kaufer said.

"As a TripAdvisor member, I would want to know. Unfortunately, this sort of data theft is becoming more common across many industries, and we take it extremely seriously."

SC Magazine recommends: TripAdvisor subscribers change their passwords as a precaution but not to click on any links from emails purporting to be from the travel community site. You may see an increase in spam in coming weeks that could contain malware or direct you to malicious sites so be suspicious of emails in general and click with caution.

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