Tourism Australia will be organising a Destination Training Program for frontline staff of travel agencies based in key markets of India from mid September to early October 2012. The program will be hosted in Chennai, Bangalore, Delhi, Kolkata, Mumbai and Hyderabad respectively.
The objective of the Program is to enhance awareness of the tourism experiences in Australia and aid travel agency personnel in planning itineraries and handling customer queries.
The program will also see participation from representatives of Destination New South Wales, Tourism Queensland, Tourism Victoria, and South Australian Tourism Commission.
Speaking about the training program, Mr. Nishant Kashikar, Country Manager, India, Tourism Australia said, “Destination trainings are an important aspect of our trade strategy. Interactive training sessions are a great way for us to strengthen destination knowledge among frontline staff. This will also be a good opportunity for us educate our travel partners on ‘Best of Australia’ experiences that we will be showcasing through our new campaign which we will launch soon. We have had a great response for these insightful sessions in the past and look forward to another successful round of training programs."
The destination training modules will be inclusive of details on these ‘Best of Australia’ experiences which will better equip travel agents on selling these products and experiences to customers.
The schedule of the program is as follows:
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