Luxury Hospitality 2013 has appointed travel journalist and TV presenter Varun Sharma to chair a panel of leading experts from a broad range of disciplines. Organised by the International Herald Tribune (IHT) with the Ecole hôtelière de Lausanne (EHL), Luxury Hospitality 2013 is the first exclusive global think tank designed for leaders in this field.
Taking place in Lausanne, Switzerland on 6th June 2013, the summit will see around 100 senior figures and over 20 guest speakers gather to discuss the evolving interpretations of “luxury” and share case studies to help drive their businesses forward.
Set around a series of inspirational talks and thought-provoking interviews, the one-day conference will provide insider’s expertise, findings and insightful opinions from around the world. Introducing panellists and moderating Q&A’s throughout the day, luxury globetrotter Varun Sharma and Sophie Doran, Editor in Chief at session content partner Luxury Society, will chair five interactive discussions.
The first session, focused on the luxury consumer, will set the scene for the conference, with Chairman of Swiss watch brand Hublot divulging similarities in customer behaviour across the retail and hospitality industries. Co-founder and CEO at Onefinestay, the so-called “unhotel”, and Soho House’s creative director and managing director of Brand Your World will continue with an analysis of the next generation of travellers and their increasing desire for authentic experiences.
This will be followed by a discussion on emerging markets, wealth centres, and new hotspots for luxury development, whereby Samad Laaroussi, Holder of the Chair of Luxury Hospitality at the Ecole Hotelière de Lausanne, and CEO at Digital Luxury Group will present the first World Luxury Index Hotels, a report measuring the presence of luxury hotel brands in the world’s most important search engines, with a focus on selected markets. In response to the data released, representatives of Tablet Hotels and Starwood will share their reactions.
With a closer eye on premium travel, members of yoo hotels, Compagnie Vinicole Baron Edmond de Rothschild, and IXO Aviation will lead a debate on ultra-high net worth individuals (UHNWIs) and how to reach these highly mobile consumers effectively.
Turning towards the delivery of the luxury hospitality experience, citizenM Hotels and Kempinski will offer different views on a critical element and the key topic of session two – service, by discussing innovation, technology, and traditional approaches vs digital.
The conversation will then continue with session three, focusing on “people” and which skills are most important in today’s luxury hospitality team. Led by head of Lausanne Hospitality Consulting SA and the GM at one of the world’s leading eco-luxury destinations, Wogan Valley Resort & Spa, the discussion will reveal which qualities should be sought when assembling a successful team.
» Read Complete News.....(You need to login first to read complete news). New User? Register for FREE!
» Back to Travel News