The long-standing demand of flyers regarding the refunds was met after talks between airlines and the Civil Aviation Economic Advisory Council. As per a report in the Times of India, Passengers can now cancel their non-refundable air tickets until two hours before departure and get a refund of taxes, fuel surcharge, passenger service fee and user development fee.
This means a flyer stands to get back Rs 1,300 to Rs 3,800, depending on the distance and the fare. Fuel surcharge varies from Rs 1,000 for a short-haul domestic flight to Rs 3,500 for a long-haul journey. Most low-cost carriers charge Rs 229 as passenger service fee and Rs 103 service tax.
President of the passengers association, D Sudhakara Reddy said, "This is a big relief for passengers, especially for those buying round trip tickets. Those taking round trip tickets were losing money even if they missed only one leg of the journey."
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