As announced in the Railway Budget 2011-12, the Ministry of Railways has decided to extend the Rail Yatri Sevaks with modern trolleys to six more stations. These six stations are New Delhi (Platform No. 1 and 16), Mumbai, Chennai, Ahmedabad, Bengaluru and Thiruvananthapuram. 

Modern Luggage Trolleys with brakes, similar to those provided at airports (standard dimensions) will be provided for round the clock service. These trolleys should be provided by service providers who will be engaged for each station through a separate open-tender process to be followed by the zonal Railways. The contractual period shall be for one year. 

These trolleys will be provided by service providers with no initial or recurring investment by the Railways. The service provider providing these trolleys will have to pay annual license fees to the Railways based on the highest financial bid in the open tender. 

The number of trolleys to be provided at a station will be decided by the Zonal Railways based on the requirement and taking into account the congestion at the platforms of the Railway station. The number of trolleys, however, will not exceed 50 on a station. 

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