The Karnataka government has cleared ‘Karnataka Tourism Any Time Information Service (KATIS)’, a proposal prepared by the Tourism Department that seeks to set up a 24/7 telephone helpline which will allow travellers access to authentic information about specific tourist destinations in the State.
According to the proposal submitted under the ‘Challenge Fund’ Scheme set up by the State government for the improving quality of the existing services or introducing new public services for the convenience of people,
KATIS will be operated by trained staff who will answer queries of travellers round the clock in three-eight hour shifts a day.
A high-level committee headed by Chief Secretary S V Ranganath, which scrutinised proposals received under the Challenge Fund Scheme recently, sanctioned Rs one crore for the project.
Once a call is made to the helpline (number yet to be announced), the caller can choose between North Karnataka tourist destinations (Hampi and northwards) and South Karnataka destinations.
Each of the categories will be handled by specialists trained in information on these destinations. Details of routes, places of interest, nearby museums, transport, hotels, homestays besides nearest helpline service like hospitals, banks can be sought, official sources said.
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