Jet Airways Goof-up, flyer without the boarding pass lands in wrong city

A person was supposed to take a flight to Nagpur, but boarded the one to Rajkot, that too after leaving behind his boarding pass at the airport

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In a bizarre sequence of events that amounts to a serious breach of security, a 37-year-old man who did not have an airline boarding pass managed to clear three security checkpoints and fly from Mumbai to Rajkot on a Jet Airways flight last Friday. The man was supposed to take a flight to Nagpur, but boarded the one to Rajkot, that too after leaving behind his boarding pass at the airport. After he reached Rajkot he realized he had flown to the wrong destination and informed Jet officials. The airline remained clueless till then.

The incident brings into question the security arrangements at Mumbai airport made by both by the airline and CISF says a report in Times of India.

"Jet officials flew him back to Mumbai and put him on another flight to Nagpur. It is a serious breach of security — the kind that one thinks could never happen," said a source to TOI.

This man had no business being on the Rajkot flight, but none of the security checks in place zeroed in on him," he added. "We are looking into the matter," said a CISF official. At the time of going to press, Jet was yet to respond.

The incident occurred on April 25 after Liju Verghese landed in Mumbai airport from an international flight. He was booked for an onward journey to Nagpur and was supposed to board the 4.11pm Jet Airways flight 9W 2165. Verghese, who was reportedly in an inebriated state, cleared the CISF security check at domestic terminal 1B of the Mumbai airport. With the security-stamped boarding pass and a handbag, he then proceeded to the security hold area to wait for the boarding announcement. Meanwhile, a boarding call was made for the JetKonnect Mumbai-Rajkot flight 9W 4079 scheduled for a 3.25pm departure from gate number A2 of domestic terminal 1C. The passengers were to board the Rajkot flight using an aerobridge.

That is when things spiralled into a different direction. "The man left behind his handbag, which also contained his boarding pass and for some reason proceeded to board the flight to Rajkot," said a source. First, he managed to walk past Jet's customer service staff entrusted with what's called "passenger reconciliation". It is a mandatory security procedure done to ascertain whether the number of passengers who check in for a given flight is equal to the number of passengers who have boarded the aircraft. The airline staffers manually check the seat numbers on each boarding pass and tally it with the data they gather from their check-in desks.

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