Even when the Railways and even many bus operators accept SMS tickets, India's airports still insist on printed tickets. And airlines are now exploiting that by introducing a Rs 50 to Rs 100 charge if passengers ask for a printout of your ticket at the airport.
The problem is the airport entrance security that is managed by the CISF. Clearance to accept tickets on mobile devices has to come from the Bureau of Civil Aviation Security (BCAS). An official at the Bengaluru International Airport said that the airport is even ready with mobile check-in technology, but "we are awaiting clearances on the same from BCAS".
Currently, passengers traveling on international flights are allowed to show their tickets on mobile devices because many of the passenger checks are done at the time of booking the ticket or obtaining the visa. "But for domestic flights, a printed ticket is mandatory. There are plans, however, to do away with printed tickets even for domestic passengers," a senior CISF officer told TOI.
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