Indian Airlines reduce business-class seats on domestic routes

Blame low demand in many sectors while travel agents say revenue loss will be greater with the switch

Travel News
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Government-owned Air India has begun changing the configuration of a substantial number of its short-haul aircraft to all-economy seats.

Of the 62 Airbus-320 family of aircraft, AI has started converting 14 to single-class configuration and to decrease the number of business-class seats in 43 others from 20 seats per aircraft to 12 as per a report in Business Standard by Mihir Mishra.

“We have already converted one of the aircraft to single configuration and the conversion of others is in process. These will be operated in connecting smaller cities that do not have any business class traffic and the business class seats go empty,” said a senior AI official, who did not wish to be identified. “We will be able to increase our capacity (with this) by at least 10 per cent. This will help us in increasing our revenue in sectors where business class seats have no takers.” 

The domestic market currently offers around 10 per cent inventory in business class and the rest in the economy category. It has seen a decline in business class seats due to curtailment of flights by Kingfisher Airlines and addition of capacity by various low-cost carriers. Domestic airlines provide a little over 200,000 seats a day. Till six months earlier, 15 per cent of the inventory was business class.

Kingfisher had entered the winter schedule in November last year with a permission to fly 420 flights a day operating 64 aircraft. Due to financial trouble, it started cancelling flights and now operates 120 flights a day, with 20 aircraft, — 10 Airbus 320s and 10 ATRs. The latter are smaller aircraft and offer no business class seats. 

Meanwhile, IndiGo added 10 aircraft, with 180 seats each. SpiceJet is adding smaller aircraft to provide regional connectivity.

Travel Agents, however, feel AI’s move to decrease the business class inventory won’t help the airline. “Their move to increase economy class seats will ultimately impact their revenue. Today, business class seats can provide pricing power to airlines, as economy class is getting highly competitively priced. And, there is a demand for business class seats and that demand will continue to stay,” said Ajay Prakash, president, Travel Agents Federation of India, which represents half of India’s travel agents.

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