IRCTC cracks down on fraud agents

Illegal network of agents charging upto five times the e-ticketing fee & also hacking into the IRCTC website to corner tatkal tickets in bulk

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An illegal network of agents who not only plough in profits to the tune of lakhs by conning passengers to cough up five times the e-ticketing fee, but also hacking into the IRCTC website to corner tatkal tickets in bulk.

The Indian Railways Catering and Tourism Corporation (IRCTC), the principal agency for ticketing, has recently stumbled upon this scam. Sources said sub-agents have developed a software package through which they hack into the IRCTC website during the opening hours of 8am to 9am and book tatkal tickets .

These shocking revelations have prompted IRCTC to set up an anti-fraud squad at the internet ticketing centre. In the past three months, the vigilance department has launched surprise raids on about 150 sub-agents. Now, it has fixed the rules for booking e-tickets. First, only a single user can register on one email ID to book tickets. And agents will not be permitted to book tatkal or normal tickets between 8am to 9am when the IRCTC website opens. Second, registration of all new principal and sub-agents has been stopped.

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