For all the harried foreign tourists, with their litany of complaints against cheating touts, hoteliers and taxi drivers as they go to see the Taj Mahal, here's some good news. Foreign tourists need no longer visit police stations in case of an accident or some untoward incident.

A new rule for foreign tourists that was introduced on Saturday says that once they complain at the control room number, dialing 100, the cops themselves will come to the victims, whether it is on the road or their hotel room, to take details on the spot and address their grievance as per a TOI report.

The new rule comes in the wake of lax police response in a case reported on Friday in which jewellery worth rupees several lakhs was stolen from the cab of a foreign tourist from outside a hotel on Fatehabad Road.

On Saturday, senior superintendent of police Rajesh Modak Dinesh Rao suspended the two constables patrolling the area where the accident took place. The constables were charged with taking the matter casually and not reaching spot on time.

The victim, Di-Micelle from California, had claimed she had to run from pillar to post to get a theft complaint lodged.

The SSP clarified that foreign tourists, under the new rule, will be provided full assistance in lodging the complaint besides cops helping them contact their families in case they lost their luggage or cash.

More importantly, only one police official will contact tourists as they get nervous with several cops asking them similar questions, the SSP added.

"Agra is a tourist hub. Thousands of foreign tourists come here every day. This is the responsibility of police to assure smooth journey of tourists in the city. In case of local people, they are aware of rules and language, but in case of foreigners, they get doubly nervous — first with accidents and later with the questions asked by policemen," SSP Rao said.

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