Dnata World Travel has announced that it will extend its global reach by entering the Indian market by Quarter Two of 2011. Initially the company will focus on bringing its expertise in the Corporate Travel sector to travellers in India. More than hundred staff will be recruited to provide services in a centralised travel service contact centre, with offices in Delhi and Mumbai.
With an established and successful network across the GCC, Dnata World Travel sees potential in its expansion into India, where it will offer its knowledge and experience across all aspects of travel management, including airline bookings. It will also focus on corporate travel, as well as the Meetings, Incentives, Conferences and Exhibitions (MICE) market. The company also plans to further expand its Indian operations later, by extending their business to introduce retail and online booking.
Making the announcement recently at the Business Travel Show at the Madinat Arena in Dubai, Abdulla Tawakul, Senior Vice President, Corporate and Regional Network, Dnata Travel Services said, “Dnata World Travel is wholly committed to this venture to bring our expertise to customers in India. Unlike other regional ventures we have undertaken, we will not be taking on a local partner, but running the business and making the total investment ourselves. This gives an indication of the level of commitment and investment that we are willing to make to ensure India is a successful operation.”
Tawakul added, “Historically ties between UAE and India have been strong with nearly 1.5 million Indians residing in the UAE in the Gulf Region, Dnata World Travel is synonymous with travel, quality and service. Backed by our 50-year history, strong industry partnerships and technological advances we are ready to offer the same world class value for money travel services that our customers in the Gulf have come to expect from us.”
Dnata World Travel to commence India operations by Quarter Two of 2011
It will also focus on corporate travel, as well as the MICE market.