Uttar Pradesh IG Zone GL Meena inaugurated three helplines dedicated to senior citizens, tourists and women at a special function organised at city control room compound on Saturday evening. 

Addressing the gathering, Meena praised the initiative and highlighted its relevance. The SSPBD Paulson discussed the reasons that made the police feel the need to introduce the helplines. DIG Range A Satish Ganesh was also present on the occasion. 

The officials said a large number of elderly complainants were not only terrorized by anti-social elements for property-related gains, they also faced problems and threats from their own family members. 

They said the services of tourist and women helplines can be availed in cases like attack or misbehaviour, chain or purse snatching, duping, teasing or sexual harassment and accidents. Efforts are being made to ensure police assistance availability within seven minutes of the call in city area and within 15 minutes in the rural belt. 

When asked if the cops were linguistically equipped to handle foreign tourists' calls, the SSP replied, "I will personally monitor the functioning of these helplines. The flow of calls on the tourist helpline would be reviewed after a month, and if it is high, efforts would be made to hire persons knowing different languages." 

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