Cleartrip.com enables users to reschedule domestic flights online instead of amending their bookings over the phone. While some OTAs already facilitate online cancellation of air tickets, Cleartrip could arguably be one of the first players that allow travellers to change flights as per requirements, instead of cancelling first and then rebooking separately.
Interestingly, this option is available for domestic flights only, the segment that churns out 65 per cent revenues for the company. The rest 35 per cent comes from international air travel and hotel products.
Moreover, if the booking has been for more than one passenger, a user can still amend the booking for one person only – without disrupting others’ flying schedule. In addition, one can opt for any carrier and need not choose the same airline he/she had chosen earlier.
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